{"article":{"id":46608773057307,"url":"https://piavpnsupport.zendesk.com/api/v2/help_center/en-us/articles/46608773057307.json","html_url":"https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46608773057307-Windows-Change-Ports","author_id":18738476706459,"comments_disabled":true,"draft":false,"promoted":false,"position":11,"vote_sum":-1,"vote_count":1,"section_id":46863890620571,"created_at":"2026-02-13T01:17:02Z","updated_at":"2026-07-23T14:58:45Z","name":"Windows - Change Ports","title":"Windows - Change Ports","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-23T14:58:44Z","user_segment_id":null,"permission_group_id":47853597986715,"content_tag_ids":[],"label_names":[],"body":"

If you're having trouble connecting to the VPN or your connection frequently drops, changing the OpenVPN port may help. Some networks restrict or block specific ports, and selecting a different one can improve connectivity. 

Note: Port selection is available when using the OpenVPN protocol. If you're using WireGuard, these settings aren’t applicable. 

Change the OpenVPN Port

  1. Open the PIA app and click the three dots icon to open the menu.
\"PIA
  1. Select Settings.\n
PIA dashboard with the application menu open, showing \"Settings\" highlighted in a green box.
  1. Open the Protocols tab.

PIA settings menu on the \"General\" tab, with the \"Protocol\" tab highlighted in a green box.

  1. Ensure OpenVPN is selected as your VPN protocol.

PIA settings menu on the \"Protocols\" tab, with the \"OpenVPN\" protocol button highlighted in a green box.

Try a Different UDP Port

  1. Return to the Protocols menu in Settings. Under Transport, select UDP.\n

PIA settings menu on the \"Protocols\" tab, with the \"Transport\" dropdown menu highlighted in a green box.

  1. Open the Remote Port dropdown menu and select a different port.\n
PIA settings menu on the \"Protocols\" tab, with the \"Remote Port\" dropdown menu highlighted in a green box.
  1. Close the window and connect to a VPN server.
\"PIA

If the connection issue persists, try another available UDP port.

Try TCP Instead

If changing UDP ports doesn't resolve the issue:

  1. Go back to Settings > Protocol. Change Transport from UDP to TCP.\n

PIA settings menu on the \"Protocols\" tab, with \"TCP\" selected in the transport dropdown menu.

  1. Select a different Remote Port from the dropdown menu.

PIA settings menu on the \"Protocols\" tab, with the \"Remote Port\" dropdown menu highlighted in a green box.

  1. Close the window and connect to a VPN server.
\"PIA

You can repeat these steps and try different port combinations until you find one that works reliably on your network.

If changing ports doesn't resolve the problem, the issue may be related to your network configuration, firewall, antivirus software, or ISP restrictions. Consider switching to the WireGuard protocol or contact PIA Support for additional troubleshooting assistance.

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