{"article":{"id":46775136551067,"url":"https://piavpnsupport.zendesk.com/api/v2/help_center/en-us/articles/46775136551067.json","html_url":"https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46775136551067-Delete-Your-PIA-Account-and-All-Associated-Data","author_id":18738476706459,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":46863340616347,"created_at":"2026-02-18T03:49:17Z","updated_at":"2026-07-15T06:42:54Z","name":"Delete Your PIA Account and All Associated Data","title":"Delete Your PIA Account and All Associated Data","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-15T06:42:53Z","user_segment_id":null,"permission_group_id":47853597986715,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"background-color: #ffffff; color: #2f3941;\">To delete your PIA account, you need to </span><a href=\"https://helpdesk.privateinternetaccess.com/hc/en-us/requests/new\"><span class=\"wysiwyg-underline\">submit a ticket</span></a><span style=\"background-color: #ffffff; color: #2f3941;\"> to the Customer Support team. Make sure to specify the email address you used to create your account. Alternatively, you can contact the team via 24/7 live chat available on the </span><a href=\"https://www.privateinternetaccess.com/\"><span class=\"wysiwyg-underline\">website</span></a><span style=\"background-color: #ffffff; color: #2f3941;\">. </span></p><p><span style=\"background-color: #ffffff; color: #2f3941;\">Your data will be handled in accordance with our </span><a href=\"https://www.privateinternetaccess.com/privacy-policy\"><span class=\"wysiwyg-underline\">privacy policy</span></a><span style=\"background-color: #ffffff; color: #2f3941;\">. To request the deletion of all of your data, you can send an email to </span><a href=\"mailto:dpo@privateinternetaccess.com\"><span class=\"wysiwyg-underline\">dpo@privateinternetaccess.com</span></a><span style=\"background-color: #ffffff; color: #2f3941;\">.</span></p><p><span style=\"background-color: #ffffff; color: #2f3941;\"><strong>Please note:</strong> Customer support will turn off automatic renewals if possible when deleting your account. However, for subscriptions purchased through the App Store, Google Play, or Amazon, you'll need to turn off automatic renewal yourself via the platform, as this can’t be cancelled from within your PIA account.</span></p><section dir=\"auto\" data-turn-id=\"request-WEB:6734905d-885c-44fb-9a9a-962e9f67d7f6-62\" data-testid=\"conversation-turn-122\" data-scroll-anchor=\"false\" data-turn=\"assistant\"><div><div><div> </div></div></div></section><div aria-hidden=\"true\"> </div>","user_segment_ids":[]}}