PIA Setups

This page links to all of the setups we provide. We support a number of different setups including our app, stock OpenVPN, L2TP+PSK and PPTP (in order of how much we prefer each type of connection). Our router setups are located at the bottom of the page.

PIA App / Extension

Windows / Mac / Linux: Simply click on the relevant icon on this page: https://www.privateinternetaccess.com/pages/client-support/

Linux Encrypted Home Directory fix: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/227831828

iOS: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/218985598

Android: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/219438777 (apk link here)

Google Chrome: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/115002114888

OpenVPN

Windows: https://www.privateinternetaccess.com/pages/client-support/windows-openvpn

Mac: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/219437987

Linux: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/219438247

iOS: https://www.privateinternetaccess.com/pages/client-support/ios-openvpn-connect

Android: https://www.privateinternetaccess.com/pages/client-support/android-openvpn-connect

L2TP+PSK

L2TP Warning: https://www.privateinternetaccess.com/forum/discussion/21638/p1

Windows 7: https://www.privateinternetaccess.com/pages/client-support/windows7-l2tp

Windows 8/8.1: https://www.privateinternetaccess.com/pages/client-support/windows8.1-l2tp

Windows 10: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/218983768

Mac: https://www.privateinternetaccess.com/pages/client-support/osx-l2tp

iOS: https://www.privateinternetaccess.com/pages/client-support/ios6-l2tp

Chromebook: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/219014778

Windows Phone: https://helpdesk.privateinternetaccess.com/hc/en-us/articles/219014818

PPTP

PPTP Warning: https://www.privateinternetaccess.com/forum/discussion/21638/p1

Windows 7: https://www.privateinternetaccess.com/pages/client-support/windows7-pptp

Windows 8.1: https://www.privateinternetaccess.com/pages/client-support/windows8.1-pptp

Mac: https://www.privateinternetaccess.com/pages/client-support/osx-pptp

iOS: https://www.privateinternetaccess.com/pages/client-support/ios6-pptp

Android: https://www.privateinternetaccess.com/pages/client-support/android-pptp

Routers

DD-WRT OpenVPN: https://www.privateinternetaccess.com/pages/client-support/dd-wrt-openvpn

DD-WRT OpenVPN (older builds): https://www.privateinternetaccess.com/pages/client-support/dd-wrt-openvpn-older-build

Tomato OpenVPN: https://www.privateinternetaccess.com/pages/client-support/tomato-vpn

pfSense OpenVPN: https://www.privateinternetaccess.com/pages/client-support/pfsense

 

DD-WRT PPTP: https://www.privateinternetaccess.com/pages/client-support/dd-wrt-pptp

Setup Information

OpenVPN

We support OpenVPN on all of our gateways, with these ports, certificates and encryption methods:

https://helpdesk.privateinternetaccess.com/hc/en-us/articles/225274288

Our OpenVPN setup uses your standard account username beginning with 'p'.

L2TP+PSK / PPTP / SOCKS5

We support L2TP+PSK, PPTP and SOCKS5 on all our gateways. These are supported on the standard L2TP/PPTP/SOCKS ports, and use the special 'x' username.

To get your 'x' username to use L2TP/PPTP/SOCKS5, access your Client Control Panel here: https://www.privateinternetaccess.com/pages/client-control-panel

On that page, scroll near the bottom and on the left you can see a section to generate this alternate 'x' username and password. Use these credentials when connecting via these protocols and you shouldn't have any trouble with them!

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