Warning: L2TP+PSK is not reliably secure anymore. Because of this, we recommend using our application or a manual OpenVPN setup where possible. For more information, please see this post on our forums.
To use L2TP connections, you must generate a special L2TP password. Log in to our client area, located here, using your current username and password.
Once logged in, click the Generate password button. This will provide a username that starts with an "x" and a new password. This username and password is used for L2TP connections.
- Click the “Action Center” icon in your system tray. Then at the bottom click on “VPN”
- In this Settings window, click on “Add a VPN connection”
- To set up your L2TP VPN connection, please enter these settings in the fields provided:
- VPN provider: Windows (built-in)
- Connection: This is just a name/label; you could use “PIA L2TP”, etc.
- Server name or address: enter the name of the server you wish to connect to (e.g. sweden.privateinternetaccess.com). A list of our servers can be found here.
- VPN type: Layer 2 Tunneling Protocol with IPsec (L2TP/IPsec)
- Pre-Shared Key: mysafety
- Type of sign-in info: choose User name and password, then type your VPN username and password (be sure to use the username and password we generated above)
- Check over the settings for accuracy and click “Save”
- Right-click on the monitor/Wi-Fi icon in your system tray. Then Click on “Open Network and Sharing Center”
- Click Change adapter settings
- Select the L2TP connection (it would have the label you assigned it), right-click it then choose “Properties”
- Under the Security Tab, select “Allow these protocols” then check the box next to “Microsoft CHAP version 2 (MS-CHAP v2)”.
- Click Ok, then Ok again, to apply the changes
- To connect, just click on the monitor/Wi-Fi icon in your system tray and select VPN connection
- In the Settings window, click Connect (or Disconnect, if done with the VPN)