My internet connection stopped working after using the PIA client

Please use the steps below to restore your internet connection in Windows:


Windows XP

  1. Go to Start -> Control Panel -> Network and Internet Connections -> Network Connections
  2. Right-click on the first Local Area Connection you see listed there, and go to Properties
  3. Under the Networking tab, select the TCP/IP v4 and then click Properties
  4. Ensure that both "Obtain IP address automatically" and "Obtain DNS server address automatically" are selected

Vista / Windows 7 / Windows 8.1

  1. Go to Start -> Control Panel -> Network and Sharing Center -> Change Adapter Settings (or Manage Network Connections, in Windows Vista).
  2. Right-click on the first Local Area Connection you see listed there, and go to Properties.
  3. Under the Networking tab, select the TCP/IP v4 and then click Properties
  4. Ensure that both "Obtain IP address automatically" and "Obtain DNS server address automatically" are selected

Windows 8.0

  1. On the desktop screen, move your mouse pointer to the bottom right corner of the window
  2. From the displayed options in the right, click Settings
  3. Click Control Panel from the Settings pane
  4. In Control Panel, go to Network and Sharing Center -> Change Adapter Settings
  5. Right-click on the first Local Area Connection you see listed there, and go to Properties
  6. Under the Networking tab, select the TCP/IP v4 and then click Properties
  7. Ensure that both "Obtain IP address automatically" and "Obtain DNS server address automatically" are selected

Windows 10

  1. In the Search bar at the bottom of your screen, type in "Network and Sharing Center", and choose the option that comes up
  2. In the Network and Sharing Center, click the option Change Adapter Settings, on the left-hand side of the window
  3. Right-click on the first Local Area Connection you see listed there, and go to Properties
  4. Under the Networking tab, select the TCP/IP v4 and then click Properties
  5. Ensure that both "Obtain IP address automatically" and "Obtain DNS server address automatically" are selected
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