I Can't Install The TAP Adapter (Windows)

Sometimes user settings interfere with the installation process and this results in not being able to install the TAP adapter from within the PIA application. We've observed this most frequently with customers using Windows 10.

 

This issue can easily be resolved by directly installing the TAP which can either be downloaded from:

OpenVPN Download Page - Scroll down to TAP Windows and choose Installer (NDIS 6)

Direct Download - GnuPG Signature

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