In order to connect to our service using one of the VPN methods we provide, please verify you can connect over these ports: 

• For the PIA Client: 
  • UDP ports  8080, 853, 123, 53
  • TCP ports  8443, 853, 443, 80
• For OpenVPN: 
  • UDP ports 1197, 1198
  • TCP ports  501, 502

If you can connect over any of those, you should be able to use at least one of our connection methods. 

In addition, the PIA application pings our gateways over port 8888. This is used to connect you to the server with the lowest latency when you use the auto connect feature. 

We also have more in-depth information on our OpenVPN ports including the protocols, settings, and certificates that should be used with them in this article.