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Knowledgebase
Frequently Asked Questions
(27)
How does the VPN work?
How do I join the Desktop beta program?
Do you Log?
Why Do I Need A VPN?
Where Are You Located?
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Account
(20)
Cancelling, Resuming and Re-Activating your Subscription
How to Upgrade and Verify Accounts
Email Logins
How do I enable and use Two-Factor Authentication?
Why am I unable to receive emails from your account system?
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Billing
(13)
Does Private Internet Access Comply with PCI DSS?
Why did my Credit Card Payment Fail?
Bulk Subscriptions
How do I redeem a code for my subscription?
Where can I find receipts for previous payments?
View all articles in Billing
Technical
(106)
Why am I getting locked out of my Google account while the VPN is active?
How do I install the PIA App or use alternate setups?
Can I Remote Access My Home Server/Computer While Using The VPN?
I am Experiencing issues with the iOS Automation feature
Understanding Android Settings and Protocols
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Best Security Practices
(10)
Security Best Practices
Security Best Practices - Part 1: Passwords
Security Best Practices - Part 1a: Two-Factor Authentication
Security Best Practices - Part 2: Browsers
Security Best Practices- Part 2b: Browser Extensions
View all articles in Best Security Practices
Guides and Articles (Other Language - 中国人))
(41)
Android – 安装 PIA 应用程序 (CS)
如何在我的 VPN 上启用端口转发(CS)
我如何知道我是否已连接到 VPN 并受其保护(CS)
MacOS - 使用应用内卸载程序卸载 PIA 应用
我的 真的很高
View all articles in Guides and Articles (Other Language - 中国人))