From Sunday March 13th at 2 p.m. MDT to Tuesday March 15th at 2 p.m. time, all support chat functionality will be disabled. During this time, we ask that all user inquiries be directed through our ticket submission form which can be found here: https://www.privateinternetaccess.com/helpdesk/new-ticket
Each inquiry will be addressed as quickly as possible in the order that it is received. We apologize for any inconvenience caused by this downtime and thank all of our wonderful subscribers and those who just wish to inquire about our product, for your patience.