On Friday, May 13th between the hours of 5 a.m. and 10 a.m. MT and the hours of 9 a.m. to 11 a.m. MT on Monday the 16th all chat communications will be unavailable. We apologize for the inconvenience you may experience this time. As always, our support portal will be 100% unaffected, so please feel free to reach out to us via a ticket and one of our representatives will be happy to assist you with any issue you may be experiencing.