MacOS - Change Ports

If you experience issues connecting to or staying connected to servers, changing the port or connection type may improve stability.

Steps

1. Open the Private Internet Access (PIA) app.
   • On macOS, the icon appears in the menu bar at the top of the screen.
2. Open the app dashboard.
3. If you are connected to the VPN, click the power button to disconnect.
4. Open Settings by selecting the three horizontal dots (⋯) in the top-right corner or by right-clicking the app icon.
5. Go to the Protocols tab.
6. Ensure UDP is selected as the default transport type.
7. Open the Remote Port dropdown and select a different UDP port.
8. If issues continue, switch the transport type to TCP in the Transport dropdown.
9. Open the Remote Port dropdown again and select a different TCP port.
10. Return to the main dashboard and click the power button to reconnect.
11. If needed, repeat the process until a stable connection is established.