MacOS - Change Ports

If you experience issues connecting to or staying connected to servers, changing the remote port or transport type may improve connection stability.

After each change, reconnect and check whether the issue is resolved. If the connection is stable, you do not need to continue.

1. Open the Private Internet Access (PIA) app and disconnect from the VPN if it is connected.

2. Select the three horizontal dots (⋯), then select Settings.

3. Select the Protocols tab.

4. Select UDP in the Transport dropdown, then select a different option from the Remote Port dropdown.

5. If the issue continues, select TCP in the Transport dropdown.

6. If the issue still continues, try different options in the Remote Port dropdown until the connection is stable.