If you connect to Private Internet Access (PIA) on your Nvidia Shield and see a “not protected” message when you visit our website, this result may be a false positive.
Some Android TV browsers, such as Puffin Browser, render web pages on their own servers before sending them to your device. In this case, our website detects traffic from the browser’s server instead of your VPN connection.
As a result, your VPN still functions correctly, but your browser routes traffic through a third-party server, which may process or handle your data.
However, if you are concerned that this is not the case, please contact our Support Team here.