Android- Change Ports

If you experience issues connecting or staying connected to any of our servers, you might want to try using a different port to connect to

For reasons why your connection could be dropping please review this article here.

Step 1: Open Application

Open the Android app and tap the menu button in the top left corner

Step 2: Settings

Within the main menu Tap Settings

Step 3: Protocols

Once in the settings menu, locate and select Protocols

Step 4: Remote Port - UDP

Within the Protocols menu, tap Remote Port for Transport UDP. The application is automatically connected to Transport UDP

Step 5: Change Ports - UDP

Within the Remote port Popup window cycle and connect through each port until you find one that works for you.

Step 6: Remote Port - TCP

If you are still having connection issues using UDP ports, switch to TCP by tapping Transport and selecting TCP

Step 7: Change Ports - TCP

Once TCP is selected, tap on Remote Port once again and then Cycle through the list of TCP ports until you find one that works for you

Step 8: Connect

Once you have changed the ports and Connection type, go back to the applications main Menu and try connecting to the VPN again.