Private Internet Access and Apple's M1 Chips

The release of Apple’s M1 chips marked an important step in the evolution of high-performance processors for laptops and other portable devices. These chips use Apple Silicon (ARM architecture), which can cause compatibility issues with applications originally built for Intel-based Macs.

Rosetta 2 was created to allow Intel-based Mac applications to run on Apple Silicon devices.

You can read more about Rosetta 2 here:

• https://support.apple.com/en-us/HT211861

• https://developer.apple.com/documentation/apple-silicon/about-the-rosetta-translation-environment

To manually install Rosetta 2 on your macOS device, open Terminal and follow these steps:

1. Open Spotlight (magnifying glass icon in the top-right corner of the screen).
2. Type Terminal and press Enter.

3. Run the following command:

   softwareupdate --install-rosetta

If you experience issues during installation, you can use alternative methods such as Manual Connection Scripts or the OpenVPN Connect application for macOS.

If you need assistance, please contact support.