To pay via Bitcoin, you must have a locally installed Bitcoin wallet extension on your system. You can find BitPay-compatible wallet extensions on the BitPay website.
Step 1: Select Your Plan
Navigate to the Join Now page by selecting Buy Now. Choose the Bitcoin payment option.
Step 2: Provide Email Address
Input your email address when prompted. Private Internet Access (PIA) sends your account login credentials to this address.
Step 3: Complete Payment
Once you enter your email, the available payment methods appear.
Wallet Extension: If you have a locally installed Bitcoin wallet program or plugin, select Pay with Bitcoin to pay via that wallet.
Mobile Wallet: If you have a Bitcoin wallet app on your mobile phone, scan the QR code on the page to complete the transaction.
Note: The invoice is only valid for 15 minutes. You must pay the Bitcoin price listed on the invoice in full before it expires. If the invoice expires, you must return to the Buy Now link to generate a new one.
Troubleshooting Bitcoin Payments
If a Bitcoin payment fails to generate, the payment likely was not submitted using the methods listed above. Manually sending coins to the address on the invoice or using a third-party Bitcoin converter does not complete the payment correctly. These methods can result in multiple small transactions, causing delays or underpayments that lead to failure.
BitPay processes all PIA Bitcoin payments. If a payment does not process successfully, BitPay holds the coins. Because you remain the owner of the Bitcoin, you must contact them at support@bitpay.com to resolve the issue.