You can now access previous payment receipts from within the Client Control Panel (CCP).
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Find Receipts for My VPN Subscription
To view invoices for your VPN subscription:
- Log in to the client control panel using your account username (p1234567) and password.
- In the Subscription Overview tab, you will see your current subscription information and a link to access your billing history.
- Click See billing history to view information about past orders, including payment dates, subscription information, and amounts paid. To the right of each transaction, you'll see an orange button that will allow you to download receipts for each of these transactions.
The example below includes the type of information that will be included in the downloaded document.
This receipt can be kept for your records should you find yourself in need of employer reimbursement or any other reason.
Find Receipts for My Add-ons
To view receipts for add-on payments such as a dedicated IP or PIA Antivirus:
- Log in to the client control panel using your account username (p1234567) and password.
- Go to the tab relating to the add-on you'd like to get the receipt for: either Dedicated IP or Antivirus by PIA.
- Click See billing history. Here you'll see all past transactions with an option to download the invoice for each.