If you experience issues connecting or staying connected to any of our servers, you might want to try using a different port to connect to or a different protocol altogether.

For reasons why your connection could be dropping please review this article here.

Step 1: Open Application

Open the iOS app and tap the menu button in the top left corner.

Step 2: Settings

Within the main menu Tap Settings.

Step 3: Protocols

1. From within the applications setting's menu, tap the “Protocols” tab under the “General” tab.

2. Once in the “Protocols” section, tap on “Protocol Selections” and select one of the 3 protocol options” IPsec (IKEv2), WireGuard, OpenVPN”.

Step 4: Connect

Once you have changed the protocol type, go back to the applications main Menu and try connecting to the VPN again.