How to Purchase and Use Dedicated IPs

PIA Dedicated IPs are issued using a dedicated IP token system. This essentially acts as a password to activate the specific dedicated IP that is purchased. The dedicated IP tokens are independent from PIA accounts and cannot be linked back to individual users. Dedicated IPs can be shared, and multiple dedicated IPs can be purchased.

Purchasing:

  1. To purchase a Dedicated IP, please sign into your Client Control Panel. Once signed in, the Dedicated IP section will be displayed below the Identity Guard tab.
  2. Dedicated IPs can be purchased for a duration of 1 month, 1 year, 2 years or 3 years (if available).

Setup:

  1. Once you have picked the duration for your Dedicated IP, you will need to complete the payment process and a popup will indicate if it was successful.
  2. Upon clicking the Redeem Dedicated IP button, you will be prompted to set up your Dedicated IP, indicated by the button at the top of the page.
  3. The first step will be to acknowledge that once you redeem your Dedicated IP token, it will only be available once and the section to redeem it will be gone for good once you leave the page.
  4. Once acknowledged, you will be prompted to pick from the available locations from the drop-down list that you would like to associate with your IP. This cannot be changed once the IP is redeemed.
  5. Following the location selection, your Dedicated IP token will be presented to you in a popup to save it as a .txt file.
  6. After it is saved, you will have options to copy, download, and print. Please note that it is crucial to save this information.
  7. Please save it in a location you will remember so you are able to access the token when you need to.
  8. You will be warned upon trying to leave the page to ensure you have taken measures to save your token. We will have no way to help you redeem it should you lose it.

Purchasing a Dedicated IP with a new subscription:

When purchasing a new subscription and adding a dedicated IP to your purchase at checkout, you will receive an email with instructions on how to set it up.

Upon logging into the CCP, as instructed above, navigate to the Dedicated IP tab. Here you will see the confirmation you have purchased a DIP and pressing the green “Set Up” button will begin steps 2-8 detailed in the above Setup section.

Using your Dedicated IP:

Desktop

  1. To begin using your Dedicated IP in the PIA client, navigate to the application settings where you will see a section for Dedicated IP.
  2. You can now enter your saved dedicated IP token and click Activate.
  3. After the token has been entered, click **OK **to complete the process. You should see the newly activated Dedicated IP in the box below.
  4. Your Dedicated IP will be in the server selection menu. Like any other server, it can be added to your favorites for easy access but will not be chosen when connecting with the automatic option.

When connected, you will see the “Dedicated IP” icon next to the IP address.

Mobile

  1. The process is similar on our Mobile versions to activate the Dedicated IP when you are in the app menu.
  2. After tapping the Dedicated IP option, enter the token in to activate the Dedicated IP.

When a Dedicated IP is nearing expiration, a notice will be displayed in the client. Once expired, it is automatically removed from the client. When the duration of a Dedicated IP expires, a new one will need to be purchased as it is not possible to renew the same IP.

Command-line Interface:

Dedicated IPs can be used with piactl. piactl dedicatedip add piactl dedicatedip remove were added to add and remove dedicated IPs:

dedicatedip

    usage (add): dedicatedip add <token_file>

    usage (remove): dedicatedip remove <region_id>

    Add or remove a Dedicated IP.

    To add, put the dedicated IP token in a text file (by itself), and specify that file on the command line:

        DIP20000000000000000000000000000

    (This ensures the token is not visible in the process command line or environment.)

    To remove, specify the dedicated IP region ID, as shown by `piactl get regions`, such as

    `dedicated-sweden-000.000.000.000`.

 copy copy

Region commands can be used with dedicated IPs:

$ piactl get regions

auto

dedicated-sweden-123.45.67.89

us-chicago

us-washington-dc

...

$ piactl set region dedicated-sweden-123.45.67.89

$ piactl get region

dedicated-sweden-123.45.67.89

 copy copy

For more information or assistance, please feel free to contact our customer support department here.

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