Frequently Asked Questions
- How do I know if I am connected to and protected by the VPN?
- Where Can I Use The PIA Service?
- What are some of the most common local factors on a desktop that will interfere with the VPN connection?
- Private Internet Access Antivirus
- Streaming With PIA
- Can I Remote Access My Home Server/Computer While Using The VPN?
Installation & Setup
Troubleshooting
- Alternative TAP Adapter Reinstallation
- How can I improve speeds for a router-based VPN?
- How can I reduce my latency in online games when using the VPN?
- How do I create a debug log for the PIA app?
- How do I enable OpenVPN logging in DD-WRT?
- How to Add Antivirus Exclusions to your Antivirus Software
Account Management
- Are there any restrictions on what characters can be used in my password?
- Client Control Panel Overview
- Delete Your PIA Account and All Associated Data
- Email Logins
- How do I enable and use Two-Factor Authentication?
- How do I login?
Billing Management
Features & Settings
- Android - Creating a App Widget
- Android - Per App Settings
- Android - Removing VPN Permissions
- Android - Trusted Networks
- Android Killswitch Settings
- Android TV Box Install, Features, and Settings